IT/Devops Engineer Position - Job Description

About Ongage

  • Ongage helps marketers create a consolidated and effective email marketing operation that is best suited to their needs.
  • Our goal is a constant one: to make it simpler, quicker and cheaper for marketers to inbox great emails.
  • Ongage was founded in 2011 by a team of entrepreneurial professionals with a passion for email marketing in particular, and digital marketing in general. Their mission was to better email marketing. A component-based platform was born, powered by a feature-rich dashboard that hosts advanced segmentation tools and a full suite of analytics, ultimately helping marketers drive measurable growth and increase deliverability.

Position Overview

  • We are looking for an enthusiastic IT/Devops Engineer that loves technology whether it is virtualization technologies, building cloud infrastructure architecture, automation or data center operational excellence.

As our new IT/Devops Engineer, you will:

  • Manage company’s IT resources and SaaS services.
  • Provide hands-on local & remote support and troubleshooting.
  • Procurement of hardware and software, management of licensing and purchases.
  • Manage servers, workstations and network equipment locally and remotely.
  • Run maintenance and procedures on various environments.
  • Provision resources using various cloud platforms and datacentres.
  • Plan and run data center and server installations, maintenance and monitoring in cloud/IaaS.
  • Develop new features and write scripts for monitoring& automation purposes.
  • Manage data backup and recovery, security and administration of cloud-based workloads.
  • Manage storage and other cloud resources.
  • Disaster Recovery and Incident Response Planning.
  • Documentation of various procedures.
  • Execute infrastructure-related ongoing tasks.
  • Troubleshoot system and application problems and errors.
  • Proactively monitor and search for monitoring metric anomalies.
  • Proactively search & provide recommendations for both security related vulnerabilities and performance improvements.
  • Launch & document POCs of various technologies.

Job requirements (at least 3 years experience):

  • Experience with Windows domain servers / Active Directory / Azure Cloud, Exchange / Office365
  • Good knowledge in networking concepts (DNS, routing, firewall, NAT) including troubleshooting and benchmarks.
  • Scripting knowledge (python/bash/php/go).
  • Excellent verbal and written communication skills to be able to interact with technical and business counterparts in English.
  • Being available for working outside of normal business hours, holidays, weekends for acting on alerts and various customer and employee issues 24/7.
  • Strong team, interpersonal, analytical, problem identification and resolution skills.
  • Advantage – Experience in:
    • Installing, configuring and supporting Linux servers in large-scale production systems.
    • Implementing, troubleshooting, and supporting the Linux operating system, Internet-based applications, and web servers.
    • Administrating various services in AWS and other cloud platforms like Azure or Google Cloud and dedicated servers.
    • Database engines for administration and troubleshooting – Mysql, Mongo, Redshift, Elasticsearch, DynamoDB.
    • Disaster Recovery, business Continuity for Cloud-based workloads and self-discipline for best practices for working in production.
    • DevOps release and build management, automation scripts, Git, python & bash scripting, PowerShell, AWS Cloud Formation, Ansible, Jenkins, Chef or Puppet.
    • Container platform tools like OpenShift, Docker, Kubernetes.

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